Customers Testimonials

Just want to say a big thank you to you & Gavin & his team for the amazing service we recently received from them. We ordered a Jetmaster package and it was dispatched the same day, we received it the next day in Thames. In these busy days of stock backorders and less than exemplary service from people, this was outstanding !!! Thank you & please pass on our thanks to all involved.

clare mcewen

It is a pleasure to express our appreciation for the assistance and support we have enjoyed from The Fireplace. The installation of the Stovax 3 has now become a major focal point, giving both ambience and effective even warmth to the whole area; truly an outstanding result. The advice, the installation process and the follow-up service from both yourself and your technical team, has been excellent. We have been very proud to pass on your contact details when we are regularly asked "Where did we purchase the fireplace? It's amazing"

John Phillis Manager Omaha Beach Golf Club

The fireplace we bought for the restaurant created great ambiance. Great service and delivered on time for winter days.

Carmen jones (Restaurant, k-road)

Our Stovax Studio 2 Clean Air fire does everything that we wanted it to do with heat and performance. We absolutely love it and its brilliant!

Annette Anderson

Once we saw the one we wanted we knew it was for us. I was worried about the detail. Regulations, safety, installation process – all of that. THE FIREPLACE covered that easily and the whole process was great. Thank You Again

Pauline Robertson

We recently purchased and have had installed, both a Stovax wood fire as well as a Jetmaster wood fire for our outdoor room. We were extremely satisfied with all the contact and advice we received from The Fireplace, their recommendation of installer and now these very attractive fires have become the focal point in our newly renovated home. Great service, support and fabulous fires!

andrew clearwater

Superb service - and a grateful 'thank you'
Many Thanks. 

Jane Morris

The team at The Fire Place Ltd are a pleasure to work with. They are extremely knowledgeable and provided advice on an old Federation gas fire that was in a house I recently purchased. I would thoroughly recommend this company if you are looking for advice on a fireplace.

Carla Tewkesbury

We have found our Stovax absolutely fantastic, providing both wonderful 'real' fire ambiance and exceptional warmth and heating to our customers. Highly recommended.

Dana Johnston, 46&York (RESTAURANT, parnell)